Privacy Policy
Effective Date: 28th September 2025
1. Information We Collect
When you use our website quote calculator or contact forms, we collect only the information necessary to provide you with a website quotation and to contact you about your project.
Personal Information:
- Name: To address you properly in communications
- Email Address: To send your quote and project communications
- Phone Number: Optional, for direct contact if preferred
Project Information:
- Number of Pages: To calculate pricing
- Required Features: To understand project scope
- Calculated Quote Details: Pricing information generated by our calculator
Technical Information:
- Website URL: The page you submitted the form from
- Timestamp: When you submitted your enquiry
- Browser Information: For technical support purposes only
2. How We Use Your Information
We use the information you provide solely for:
- Providing you with website quotations
- Communicating about your potential project
- Improving our quote calculator functionality
- Following up on your enquiry if you request it
3. Data Storage and Security
Your information is securely stored using Google Firebase, a leading cloud platform with enterprise-grade security. We implement appropriate technical and organisational measures to protect your personal data.
4. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Your data is used exclusively by Own Time Studios Limited to provide you with website development services.
5. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
To exercise any of these rights, please contact us using the information below.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:
- Active enquiries: Until project completion or enquiry closure
- Completed projects: Up to 7 years for business records
- Unused enquiries: Up to 2 years, then automatically deleted
7. Cookies
Our website uses minimal cookies for:
- Google Analytics (anonymised usage statistics)
- Vercel Analytics (website usage analytics)
- Vercel Speed Insights (website performance monitoring)
- Form functionality (remembering your quote preferences during your session)
We do not use cookies for advertising or tracking across other websites.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Information
Own Time Studios Limited
Company Registration: 16112239
Email: luke@owntimestudios.com
Phone: 01702 593119
Address: Southend-on-Sea, Essex, United Kingdom
This privacy policy was last updated on 28th September 2025 and complies with UK GDPR and Data Protection Act 2018.